Help and FAQ
I am unable to locate a product
Type the name or the code of the product on the search box that is located at the top(middle) of Questmoor Pharmacy home page. If you are still unable to locate, contact us for further assistance.
The product I am looking for is out of stock. How can I find out when it will be available?
Drop us an email, and we will contact as soon as we’ve restocked. If the manufacturer has discontinued the product for some reason, we will recommend an alternate product instead.
How can I be sure that the products shown on the webstore are genuine products?
All our products are sourced directly from leading brands and manufacturers, therefore, can be guaranteed as authentic and genuine products. We do not source products from any third-party retailers such as e-bay or Amazon. We assure quality of our products and in the event of any doubt, you could contact Questmoor Pharmacy for clarification.
Can I combine discount codes?
Although we would love to give as many discounts as you like, unfortunately, discount codes cannot be combined. Only one promotional code can be redeemed at a time.
Does the price indicated on the webstore include VAT?
Yes. UK VAT has been included wherever applicable.
